Terms of Service

Last updated: June 20, 2026

Acceptance of Terms

Welcome to Suleza ("the Platform," "we," "our," or "us"). By accessing, browsing, or using the Suleza live streaming platform, website, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to all of these Terms, you must not access or use the Service.

Please read these Terms carefully. They contain important information regarding your legal rights, including arbitration provisions and limitations on liability.

Contact: For any questions about these Terms, please contact us at support@suleza.xyz.

1. Eligibility

By using the Service, you represent and warrant that:

1.1 You are at least 18 years of age, or the age of digital consent in your country of residence, whichever is higher.

1.2 You have the full power and authority to enter into these Terms and are not barred from using the Service under any applicable law.

1.3 If you are using the Service on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

1.4 You are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist-supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties.

2. Account Registration and Security

2.1 Account Creation: To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2 Account Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security at support@suleza.xyz.

2.3 Account Suspension and Termination: We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or created risk or legal exposure for us or other users.

2.4 One Account Per User: You may not create multiple accounts for the purpose of circumventing restrictions, bans, or platform rules.

3. User Conduct and Content Standards

3.1 Prohibited Conduct

You agree not to engage in any of the following:

  1. Harassment and Abuse: Harassing, threatening, intimidating, bullying, or stalking any user, streamer, or employee of Suleza.
  2. Hateful Content: Posting, streaming, or sharing content that promotes or incites hatred, violence, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
  3. Illegal Activity: Using the Service for any illegal purpose or in violation of any applicable local, national, or international law.
  4. Impersonation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  5. Spam and Manipulation: Engaging in spamming, phishing, clickjacking, or any form of automated or fraudulent activity designed to manipulate the platform, including artificial inflation of view counts, follower counts, or engagement metrics.
  6. Child Sexual Abuse Material (CSAM): Any content depicting the sexual abuse of a minor. Cases involving minor abuse may be reported to the National Center for Missing and Exploited Children (NCMEC) or other relevant authorities as required by applicable law. We have zero tolerance for CSAM.
  7. Self-Harm and Dangerous Content: Posting content that promotes or glorifies self-harm, suicide, eating disorders, or dangerous activities that could result in physical harm.
  8. Intellectual Property Infringement: Posting, streaming, or sharing content that infringes upon the copyright, trademark, patent, trade secret, or other intellectual property rights of any third party.
  9. Malicious Code: Introducing viruses, worms, malware, Trojan horses, or any other malicious or destructive code.
  10. Unauthorized Access: Attempting to gain unauthorized access to any part of the Service, other user accounts, or our systems or networks.

3.2 Content Standards

All content you submit, post, stream, or display through the Service must comply with these Terms and applicable law. We reserve the right, but have no obligation, to review, monitor, and remove content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

4. Intellectual Property Rights

4.1 Our Intellectual Property

The Service, including its code, design, layout, graphics, logos, and software (excluding user-generated content), is owned by or licensed to Suleza and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or exploit any part of the Service without our prior written consent.

4.2 Your Content

You retain all ownership rights to the content you stream, upload, or otherwise make available through the Service ("User Content"). By submitting User Content, you grant Suleza a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the operation and promotion of the Service. This license continues even after you stop using the Service, unless you request deletion of your specific User Content and we are able to remove it.

4.3 User Content Representations

You represent and warrant that:

  1. You own or have all necessary rights, licenses, and permissions to submit your User Content and grant the licenses described in these Terms.
  2. Your User Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party.
  3. Your User Content complies with these Terms and all applicable laws.

4.4 DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe that any content on the Service infringes your copyright, please provide us with a notice containing the following information:

  1. A physical or electronic signature of the copyright owner or authorized representative.
  2. Identification of the copyrighted work claimed to be infringed.
  3. Identification of the allegedly infringing content and information reasonably sufficient to locate it.
  4. Your contact information (address, telephone number, and email address).
  5. A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Submit DMCA notices to support@suleza.xyz.

5. Virtual Gifts and Coins

5.1 Virtual Currency

The Service may include virtual currency ("Coins") that can be purchased with real money and used to purchase virtual gifts ("Gifts") that may be sent to other users.

5.1.1 Coins have no monetary value and cannot be exchanged for cash, refunded, or transferred except as expressly provided in these Terms.

5.1.2 All purchases of Coins are final and non-refundable, except as required by applicable law.

5.1.3 We reserve the right to modify, suspend, or discontinue Coins or Gifts at any time without liability.

5.2 Gifts

5.2.1 Gifts are virtual items that users may send to streamers as a form of appreciation and engagement.

5.2.2 The value of a Gift is determined by its Coin price and has no real-world monetary value.

5.2.3 Streamers may earn certain benefits or revenue sharing based on Gifts received, as described in separate agreements or platform policies.

5.3 No Gambling

Coins and Gifts are not redeemable for cash or any other form of currency, do not constitute ownership or equity in Suleza, and are not designed or intended for gambling, speculation, or investment purposes. Any use of Coins or Gifts for illegal gambling activities is strictly prohibited and may result in account termination and legal action.

6. Termination

6.1 By You: You may terminate your account at any time by following the account deletion process in the Service settings.

6.2 By Us: We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

6.3 Effect of Termination: Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SULEZA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SULEZA, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

You agree to defend, indemnify, and hold harmless Suleza and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorneys' fees) arising from:

  1. Your use of and access to the Service.
  2. Your violation of any term of these Terms.
  3. Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
  4. Any claim that your User Content caused damage to a third party.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

10.2 Informal Resolution

Before filing any claim, you agree to attempt to resolve the dispute informally by contacting us at support@suleza.xyz. We will attempt to resolve the dispute through good-faith negotiations within thirty (30) days of receiving your notice.

10.3 Binding Arbitration

If we cannot resolve a dispute informally, any dispute arising out of or relating to these Terms or the Service shall be finally settled by binding arbitration administered by the Arbitration Foundation of Southern Africa (AFSA) in accordance with its rules. The arbitration shall be conducted in English in Johannesburg, South Africa. The decision of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction.

10.4 Class Action Waiver

You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive your right to participate in class action lawsuits or class-wide arbitration.

11. Modifications to the Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Service and, where appropriate, by email or in-app notification. Your continued use of the Service after the effective date of the changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

12. Miscellaneous

12.1 Entire Agreement: These Terms constitute the entire agreement between you and Suleza regarding the use of the Service and supersede any prior agreements or understandings.

12.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

12.4 Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without restriction.

12.5 Notices: All notices and communications under these Terms shall be in writing and sent to support@suleza.xyz.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@suleza.xyz